✔ Automated Billing Computation: The system automatically calculates water consumption and generates bills based on recorded meter readings, reducing human errors and delays.
✔ Digital Billing Statements & Reports: Residents can view their billing history, payment status, and consumption reports online, ensuring transparency and accessibility.
✔ Centralized Customer Database: Stores customer details, meter readings, and payment records for efficient management and quick retrieval of data.
✔ Secure Login & Account Management: Both staff and customers have controlled access with secure credentials, enabling account updates, payment tracking, and monitoring.
✔ Real-Time Updates & Notifications: Instant updates for new bills and payment recordings, ensuring staff and customers are always informed.
✔ Reporting & Analytics Tools: Staff can generate basic reports on billing, consumption trends, and payments, supporting decision-making and performance monitoring.
✔ User-Friendly Web Interface: Designed to accommodate users with varying digital literacy levels, accessible via desktop and mobile browsers.
✔ Future-Integration: System structured for future upgrades, including online payment gateways, SMS/email alerts, and mobile app integration.